Case Study: How Suffolk Standardized Field Operations with Trunk Tools’ SOP Agent

In collaboration with industry leader Suffolk, Trunk Tools’ SOP Agent was deployed to revolutionize how field teams access Standard Operating Procedures (SOPs). Faced with the challenge of navigating a growing Operations Playbook across more than 100 jobsites, Suffolk turned to AI to put critical information directly in the hands of superintendents, project managers, and early-career professionals.

By integrating seamlessly into Suffolk’s existing workflows via SMS, web, and Microsoft Teams, the SOP Agent now supports over 1,000 users nationwide. The solution saves teams hours each week, accelerates onboarding, improves compliance, and ensures jobsite decisions are always backed by the most accurate and up-to-date data.